Reach your riders the right way. You can now create, draft and schedule custom messages and target them to all or specific segments of riders directly from your Joyride dashboard.
Keep riders informed and engaged with personalized offers, promotions and updates. It’s a fantastic way to improve your overall app experience and build loyalty. The best part? There is no limit to the number of notifications you can send. The micromobility experience should be a two-way street, so make sure you talk to your customers frequently and effectively.
Check out some answers to common questions about Push Notifications
Push notifications help in promoting services, driving conversions, increasing ridership, and ultimately improving the overall app experience while fostering user loyalty for the brand.
Yes, operators can both draft and schedule custom messages, ensuring strategic timing and content. Additionally, they have the capability to edit draft push notifications, providing flexibility and last-minute adjustments.
Yes, there’s a restriction on deleting push notification messages one minute prior to their release or launch. This limitation is in place to maintain the integrity of the messaging system.
Yes, operators can target specific user segments, including those who made purchases, had certain ride experiences, or exhibited specific behaviors within the last 30 days. With the latest feature update, in addition to these, new segments include Users who purchased a Promo, Users who purchased a Ride Pass, Users with Force Ended rides, Users completing more than 3 rides, Users who signed up recently, and Users who provided negative feedback in the last 30 days.
Yes, users must opt in to receive push notifications. This ensures compliance with user preferences and maintains a positive user experience.
Operators are often provided the capability to download CSV files containing analytics data for further analysis or reporting purposes. These analytics often provide detailed insights into the performance of sent notifications. Using this, operators can optimize push notifications by tailoring messages to specific user segments, ensuring relevance and personalization. Additionally, considering user preferences, maintaining a balanced frequency of messages, and crafting compelling content can enhance their impact.
These add-ons are available to new and existing Joyride customers and are seamlessly integrated with our platform.
Choose a Plugin
Select the plugin you want to add to your platform, fill out the app form and we will get in touch with you.
Joyride will update your monthly plan and develop a new payment strategy for your business.
Our team will seamlessly integrate the app plugin, and you will instantly add value to your fleet.
Please complete the form and tell us more about your business. Our team will get back to you soon.