Joyride’s white-label Rider App makes on-demand rentals effortless with built-in safety features and a sleek, intuitive user interface. Connect a fleet of electric vehicles, set your pricing and start earning with powerful tools built for business growth.
Get your custom-branded shared mobility platform up and running in less than 3 weeks. Joyride’s Rider App is packed with features and ready to launch—the only thing missing is your logo.
A streamlined rental experience starts with frictionless payments. Offer flexible pricing options to users, configure fleet-specific billing plans and safeguard your business with credit card pre-authorization and payment recovery tools.
Accept payments via credit card, Apple Pay, Google Pay and more
Ensure valid payment methods and prevent negative wallet balances
Configure different billing units and tax percentages for each fleet
Reduce transactions fees by incentivizing higher wallet top ups
Charge more during high-demand times and less for off-peak hours
Offer pre-paid ride passes by minute, day and month
Manually charge a user’s wallet or add bonus money for future rides
Display the time, route and payment breakdown of each trip
Safety isn’t optional, it’s built into the experience. Protect your riders—and your business interests—with a robust set of safety features that prevent improper vehicle use and ensure compliance with local regulations.
Require users to take a photo of their vehicle before ending the ride
Restrict the top speed of a vehicle for a new riders on their first 3 rides
Remind users of safety tips and parking rules before each ride
Test user reaction time before late-night rides (Safe Ride plugin)
Have riders prove their age with a valid driver’s license or photo ID
Limit vehicle availability to certain hours of the day
Quiz first-time riders on important safety rules
Get notified immediately when customers submit support tickets
Grow your ridership and keep customers coming back with built-in marketing tools. Run targeted promos, display in-app ads and set up referral programs that turn casual riders into loyal customers.
Keep users engaged with in-app banners and push notifications
Offer discounts, wallet credits, free rides and more
Incentivize customers to refer new users to your app
Create custom user segments for targeted marketing
Add a custom menu link to display additional information to users
Allow users to park outside of designated areas for a premium fee
Reward users for ending their trip in zones with low vehicle supply
Set custom geofences for local B2B partners and hidden gems
Reach your riders where they are with native iOS and Android apps. Whether they’re commuting, exploring or just out for a spin, Joyride’s Rider App makes it easy to unlock any scooter, bike or cargo bike with a quick QR scan.
Onboard new users with email, phone or Google / Apple SSO
Allow users to reserve a vehicle for a set amount of time
Enable groups to rent up to four vehicles at once
Offer app downloads in dozens of supported languages
Display the battery percentage of nearby scooters and bikes
Allow anyone with the app to rent and ride vehicles
Restrict vehicle use to users with a private fleet code
Rent out vehicles for days, weeks, months at a time
Open the door to fleet monetization, visibility, safety and optimization on one connected platform. It’s your shared mobility app—powered by Joyride
From scooter and bike share systems to wheelchair and LSV rentals, operators around the world trust Joyride to power their business. Join a growing network of global operators redefining shared mobility.
Joyride platform partners have clocked millions of miles across 450+ markets and five continents. We measure our success in their growth.
Joyride’s software powers Todays’ bikeshare fleet at Marshall University with GPS tracking and performance insights. The result is an eco-friendly amenity that engages the campus community.
GOAT uses Joyride to deploy hundreds of shared scooters and bikes nationwide, bridging gaps left by global ride-share companies and achieving an average annual fleet revenue growth of 40%.
With Joyride’s custom vehicle IoT solution and management dashboard, Rydables has grow 150% in 3 years and expanded fleets of animal-themed electric vehicles across zoos, aquariums, and theme parks.
Already operating with shared mobility software? migrating to Joyride is fast and frictionless—regardless of your current provider. Our Operator Support Team will assist you in transferring key operational data without disrupting your fleet:
Our Rider app can be your Rider app in a few short steps. Discover how Frog tripled its Lisbon scooter fleet by switching to Joyride.
Joyride provides a fully branded experience with your logo, colors and business name. From app store listings to in-app UI, we ensure your brand is front and center.
Riders open the app to view a real-time map of available vehicles nearby. They can scan a QR code or enter the vehicle ID manually to unlock and start their ride.
The app supports all major credit cards, Apple Pay, Google Pay, and some regional payment processors. Operators can also enable wallet top-ups, pre-authorization, subscriptions and promo codes.
The app supports all major credit cards, Apple Pay, Google Pay, and some regional payment processors. Operators can also enable wallet top-ups, pre-authorization, subscriptions and promo codes.
Your branded rider app is published on both the Apple App Store and Google Play Store. We manage app submissions and updates on your behalf.
Most apps are approved in the app stores within 2–3 weeks of onboarding. In the meantime, our team will guide you through connecting your vehicles, setting up your payment gateway and configuring fleet settings.
Dozens of features can be configured to create a unique fleet experience such as group rides, promos and referrals, unlock fees, parking rules, ID verification, rider incentives, and more.
Our app currently supports 15+ languages and multiple currencies. Contact our sales team for details.
Riders can report issues and submit support tickets with photos, directly from the app. Operators receive these tickets via the backend dashboard and can respond accordingly
Absolutely. The App and Dashboard can be configured for internal and private fleet use cases at campuses, corporations, warehouses, gated communities, resorts, apartments or office buildings.
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