shared mobility software

Joyride’s Operator App keeps shared fleets moving

In fleet management, even small delays can mean missed rides and lost revenue. That’s why top operators trust Joyride’s Operator App to keep their scooters, bikes and golf carts in check. Joyride equips your field team with the right tools, so they can move faster, work smarter and always be in sync with HQ.

Joyride operator app

Supercharge fleet performance

Lightning-fast operations and unrivaled productivity for battery swapping and rebalancing teams.

Scan and Go

Quickly add or remove vehicles from service using QR code or ID

Multi Action Mode

Batch vehicle status updates, or lock/unlock multiple units at once

Activity Log

Actions are logged with user IDs and always visible in your dashboard

Haptic Feedback

Vibrations provide feedback without screen distractions

Map View

Find nearby vehicles and quickly asses their status with visual cues

List View

See vehicle details in a list format–add them to cart to take action

Vehicle Flags

Out of Service, Rebalance, Battery Critical, Maintenance and more 

Fleet Filters

Filter vehicles by recent use, battery %, maintenance flag or status

Support Tickets

Assign customer support tickets or create new tickets with the app

Notifications

Get notified about important events and ticket assignments

Expense Report

Add parts and labor to tickets to track fleet management expenses

Roles & Permissions

Limit fleet access based on job function in your organization

our solution

Equip your ops team for peak productivity

Top-performing fleets trust the Joyride Platform to keep operations tight. Monitor asset health, log repairs, flag issues and track costs related to parts and labor—all from one mobile hub. No more guesswork, just clear data that keeps your fleet on the move and margins in check.

Joyride operator app map with vehicle icons and battery status with quick fleet filters
man with tablet scooter fleet management actions
key Features

Asset management

How do you boost fleet revenue from the ground up? Start with the tool top fleet managers rely on to keep vehicles in action. Joyride’s Operator App helps field teams maximize asset uptime through faster fixes and fewer idle vehicles. 

key Features

Battery swapping and rebalancing

Dead batteries don’t make money. That’s why Joyride’s Operator App is built for back-to-back tasks. Scan, swap, and rebalance without slowing down—so your vehicles stay charged and ready to ride when demand peaks.

bike fleet rebalancing
key Features

Maintenance reporting and tickets

When maintenance slips through the cracks, so does your profit. Joyride’s Operator App reporting features enable your team to flag issues on the spot, log parts and labor, and keep every fix accounted for.

key Features

Lightning-fast fleet workflows

Every second counts in the field. Joyride’s Multi Action feature lets your team batch tasks and skip the back-and-forth. Those few seconds per action add up quick, turning into more completed jobs and smoother shift handovers. 

fleet of scooters with maintenance actions software buttons
Joyride operator app

Fleet efficiency on the go

Manage your micromobility fleet, golf carts or rental vehicles with an all-in-one mobile solution. Joyride’s Operator App is a smoother, smarter way to manage your fleet in the field.

joyride operator app screenshots
Joyride Platform

Part of the total fleet package

From urban cargo bike fleets to cart rentals at resorts, operators around the world trust Joyride to power their business. Join a growing network of global operators redefining shared mobility.

Questions?

What does the Operator App do?

The Joyride Operator App helps technicians perform key fleet management tasks like locating vehicles, unlocking their battery compartment and putting them in service mode for rebalancing operations. Tickets, expense reports, work orders and vehicle details are all digitized and synced with the Joyride dashboard.

How much does the Operator App cost?

Access to the Joyride Operator App is included in the Scale, Pro and Enterprise plans. Grow plan customers can add the Operator App to their plan for a monthly fee.

How many users/seats are included in my plan?

There’s no limit to the number of mechanics, fleet managers and operating partners that can use your Operator App. Admin roles and permissions are controlled through the Joyride Dashboard.

Which vehicles are compatible?

All vehicles, smart locks and stations connected to your Joyride fleet management dashboard will automatically be configured on your Operator App.

How does the App make fleet management more efficient?

Vehicle status flags, multi action mode, Work Order assignments, and map/list view are just a few of the features included in Joyride’s Operator App which increase the efficiency of fleet management tasks.

Can the App be custom-branded?

Unlike your custom-branded Rider App and Dashboard, the Operator App is Joyride branded. Custom solutions are available for OEM and enterprise customers.

Guide

Your Complete Guide Managing E-Scooters and E-bikes on Campus