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As the name suggests, dockless bike share does not require a docking station — an expense that could sometimes limit the number of bikes a city could afford. With dockless systems, bicycles can be parked within a defined district at a bike rack or along the sidewalk. Dockless bikes can be located and unlocked using a smartphone app.
Dockless bike share adds more convenience for users who no longer need to worry about empty bike share stations at the front end of the trip or full stations upon arrival. However, this convenience for users can be a problem for both system operators (who must rebalance bikes to meet demand) and cities (who must manage a clutter of bicycles on sidewalks already under pressure from competing uses). That's why all operators need a reliable fleet management system.
The Joyride team launched in 2016 with helping bikeshare operators in Canada and the UK manage their fleets with their back-end system and innovative wireless tracking hardware. In the winter of 2017, Joyride launched their dockless bikeshare platform which includes a mobile app for cyclists.